We’re here to help you with any questions, concerns, or special requests. Whether it’s about your order, our products, or our services, our support team is ready to assist you.

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Customer Service Hours

🕒 Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
📅 Closed on weekends and public holidays

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Contact Methods

📧 Email: support@tianwuelement.com
We aim to respond to all emails within 1–2 business days.

📍 Location: Singapore